What I think happened with the orders was the demand was so much that the system couldn't handle it. I know it took me 3 hours to get the code working. I did not give up and finally got in i was thinking to myself who am I kidding I won't get a spot guess what I did and I was so suprised. I ordered my cd/dvd online edtion of Indestructible on may3rd and got exactly on june 3rd. I wanted to make sure it was sent and it was I figured ok i will wait until the releasse date and see what happens when I came home from work I was told it was there 9:30 am. It sounds like the system couldn't handle the order load. I got the code several days before the release date. I also know that if your security settings are to high most emails will be considered spam. I had that happened before.I Love the new cd don't get me wrong I loved the other releases but this one is the darkest and heaviest that I heard from the band.