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FAQ

  1. When does early access to tickets begin?
  1. Early access to all North American shows begins on Friday, October 19 at 10am local venue time.
    Early access to all European shows will begin on Tuesday, October 23 at 10am local venue time.

 

  1. How many tickets can I purchase during early access?
  1. You can purchase up to 8 tickets across the tour to any show in North America, or 4 tickets for any show in Europe.
    Please note that early access tickets will be sold first come, first served. We expect a very high level of demand for tickets.

 

  1. What does 'Local venue time' mean?
  1. For example, if we say “The early access on sale starts at 10AM local venue time", this means that the on sale will begin at the represented time in the local time zone where the venue is located.

 

  1. Where can I see a list of the show dates?
  1. Click here for a full list of tour dates.

 

  1. Am I guaranteed a ticket If I pre-order the album?
  1. Tickets are not guaranteed with your album pre-order. We are providing early access and tickets will be available on a first come, first served basis. Early access codes and instructions will be emailed to all qualifying customers on Thursday, October 18.

 

  1. If I place more than one pre-order, will I get additional codes?
  1. You will receive one code per customer.

 

  1. How do I take part in early access to Disturbed tickets?
  1. Pre-order the album from the official Disturbed store to register for early access to Disturbed show tickets. No purchase necessary in the UK, click https://earlyaccess.disturbed1.com/npn/ to register. To qualify for early access to the European shows, you must purchase the album or register by midnight on Thursday, October 18 BST. For the North American shows, you must purchase the album by midnight on Thursday, October 18 PST.

 

  1. What if I pre-order from a different retailer or store, do I qualify for early access to tickets?
  1. To qualify for early access, you must pre-order from the http://smarturl.it/DisturbedMusicStore directly.

 

  1. What if I have more questions about early access or my order?
  1. Contact us here if you have any other questions related to your order or early access.