I had the same experience, Dallas July 25. My wrist band got nothing at all, my bro and I were the only ones wearing them. We thought we got to go to a VIP lounge formerly called "The Icehouse" at superpages.com center, because we thought we were supposed to be able to sit someplace cool. No! It was hotter in the "lounge" we were in than it was out on the lawn! The people at the Icehouse (or whatever they're calling it these days) turned us away like beggars at The Ritz. Embarrassing!
I went back to will call and started to moan about it but the girl (either an asshole by nature or she was just sick of people like me) said "there are A LOT of disappointed Disturbed fans here tonight" and turned her back on me.
Great show though...the guys were tight. I was pretty disappointed in the party, but no biggie, the music made up for it.
© 2015 DISTURBED AND WARNER BROS. RECORDS